Question 1

What if I forgot my password?

Accepted Answer

If you forgot your password:
    
        Go to the Login page and click on “Forgot password”.
        Enter your registered email address.
        You will receive a link to reset your password by email.
    
    ❗ Also check your spam folder if you don’t see the email.

Question 2

How do I enable two-factor authentication?

Accepted Answer

Two-factor authentication (2FA) adds an extra layer of protection to your account:
    
        Open your account settings and go to Two-Factor Authentication.
        Click on “Enable 2FA”.
        Download the Google Authenticator app on your smartphone (iOS/Android).
        Scan the QR code and enter the 6-digit code from the app.
    
    ✅ From now on, you will need this code when logging in.

Question 3

How do I log in?

Accepted Answer

Here’s how to log in to Viadavita:
    
        Go to the Login page.
        Enter your email address and password.
        Click on “Log in”.
    
    💡 If you don’t have an account yet, you can register for free.

Question 4

What is the difference between a Life Book and a Child Book?

Accepted Answer

The books have different questions:
    
        Life Book: For adults to capture their own life and experiences.
        Child Book: For pregnancy, birth and the first years of a child’s life.
    
    💡 You can use both book types in parallel.

Question 5

Can I fill out a book together with others?

Accepted Answer

Yes, you can easily invite others:
    
        Open your book and copy the editing link from the dashboard.
        Send the link to family, friends or a trusted person.
        They can add text or upload images without logging in.
    
    💡 Perfect for preserving memories together.

Help Center

Account & Login

Life Book & Child Book

Family Tree

Images & Media

Plans & Payment

Privacy & Security

🔥 Popular Articles